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Since 1998, vehicle owners across North America have trusted Nexterra for flawless hail damage repairs. Our process is simple, our results are guaranteed, and your satisfaction is our priority.
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Preferred Repair Provider
Work with certified experts who specialize in hail damage repair and deliver consistent quality results.
Repairs at your home or workplace
Say when and where and we’ll be there.
1-2 Day turnaround time
We get you back to normal quickly with one to two day repair times.
Nexterra’s process involves a thorough outdoor inspection, detailed documentation, and ongoing assessments to ensure all damage is identified and repaired. Preferred paintless dent repair offers faster, cost-effective, and environmentally friendly restoration, while conventional repairs are coordinated through our trusted network. We emphasize transparent communication, customer advocacy, and a seamless repair experience supported by a lifetime warranty.
A dedicated Nexterra representative will contact you to schedule an appointment to thoroughly inspect your vehicle and document all visible damage. Nexterra submits this estimate to your insurance company for payment processing.
If you haven’t already scheduled your repair appointment, you can book with our representative or give us a call.
Schedule your repair when and where it works best for you. Our mobile service means you don’t have to disrupt your daily routine.
⚠️ Repair slots fill fast—lock in your spot now.
Our skilled technicians bring state-of-the-art repairs directly to you.
Need more than PDR? We also coordinate:
Once we’ve finalized your repairs, the process is complete. Your lifetime warranty coverage begins immediately for as long as you own the vehicle.
Windshield Repair
Hail can cause cracking and shattering. We can coordinate this repair
Paintless Dent Repair
Our process pulls and removes dents, bringing your car back to pre-storm condition
Tire & Wheel Repair
Tire punctures and wheel dings are not uncommon. We help you repair these
New to Nexterra?
It’s great to meet you. Our dedicated appraiser will be in touch to schedule your claim inspection. In the meantime, if you need anything please don’t hesitate to reach out.
Or, book online using our scheduling tool below:
Claim Inspection Complete?
Your email should include your claim details, including your claim number with us, vehicle information, and your dedicated customer service representative.
Your next step is to book your repair, which you can do below.
Paintless Dent Repair (PDR) is a method of removing minor to moderate dents from a vehicle’s
body without repainting. Technicians use specialized tools to gently massage and push the
metal back into its original shape from behind the damaged panel, and sometimes use glue-
pulling and light tap-downs on the outside to correct high spots.
Whenever possible, we use Paintless Dent Repair (PDR) to restore your vehicle. It is our preferred method due to the many advantages it offers over traditional repairs.
Thanks for booking your repair appointment online—we’re excited to help get your vehicle back
to pre-storm condition! Just a heads-up: your selected appointment isn’t officially confirmed until
a Nexterra representative connects with you directly. We’ll be reaching out soon to review the
details and lock everything in—just to make sure we get it right from the start. Keep an eye out
for our call or message!
Nexterra is headquartered in Nashville, TN, and its services are offered to customers throughout
North American, Australia and Europe. In the U.S., we have technicians in every state. We will
also deploy additional resources when necessary. Nexterra customers do not have to wait
several months for repairs to be completed when a catastrophe strikes!
Depending on the weather and volume of claims in your area, a typical inspection can take place within a few days. The inspection itself is typically completed within 30-45 minutes depending on damages. In some areas of high volume, we may have a Drive-in location available for even faster, and more thorough inspections.
Many comprehensive auto insurance policies cover hail damage repairs. You should reach out to your carrier to confirm your individual coverage. Our team works directly with all major insurance providers to handle your repair from start to finish with minimal hassle to you.
We welcome you to be a part of our inspection process, however, you do not need to be present for the entire inspection itself. The appraiser may need access to the interior of the vehicle for items such as the VIN (Vehicle Information Number) sticker inside the door and the odometer
for a mileage reading. Your assigned Field Appraiser can provide more details to you or make other arrangements prior to inspection if needed.
A supplement is an adjustment to the original repair estimate to cover additional hail-related
work identified after the initial inspection. It ensures all discovered damage is addressed
fully—based on what becomes visible or measurable once the vehicle is further evaluated or
prepped—without compromising repair quality.
Repair time depends on several factors:
What to expect:
Conventional repairs are used when the damage goes beyond what paintless dent repair can reliably fix. Instead of massaging the metal back into shape without affecting the finish (like PDR), conventional repair typically includes some or all of the following steps:
Conventional repairs are needed when hail damage can’t be fully corrected with paintless dent repair. Common reasons include:
When conventional repair is required, the process includes filling, sanding, color matching, painting, and finishing to restore both appearance and protection.
Our appraisers are highly trained at vehicle damage inspections; however, your shop of choice can submit a Supplement to ensure all damage is covered at the time of repairs. Additional damages are common, expected, and anticipated during repairs. Please be sure to provide a
copy of the Nexterra estimate to your shop and request they follow the Supplement Instructions contained on the Estimate. Most shops are familiar with the supplement process with insurance companies.
(888) 834-9227
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Saturday-Sunday: 8am-5pm
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