New Safety No-Contact Protocols for Customers + Employees Amidst COVID-19 Developments


Restoring Peace of Mind

Full Service, Mobile, Concierge Repairs, and Claim Management


3810 Central Pike Suite 104
Hermitage, TN 37076
(888) 834-9227

The Nexterra Difference

Nexterra Solutions Group (NSG) is the international restoration, claims and service contract management provider to the Insurance and Automotive sectors, both the highest in quality repair options and claims process solutions to clientele and vehicle owners across North America, Europe, and Australia. 

Together, with Insurance and Automotive partners, we restore peace of mind.

From first notice of loss until vehicle delivery, NSG professionals are seasoned and prepared to help Insurers, Automotive Dealers, Fleets, Rideshare firms and your coveted customers.  Whether by talk, text, chat or email, transparent and timely information between NSG logistics pros, team members, partner representatives, and most importantly vehicle-owner customers is delivered through an omni-channel experience.  

At NSG, we provide appraisals within forty-eight hours, plus dedicated and customizable client specific vehicle repair and claims management workflow solutions. Whether ala carte or complete concierge services, we provide proven, differentiated service and repair options. NSG deploys fleets of mobile claims semi-truck claims centers, repair service units, and to-your-door concierge features… standing by to help at a moment’s notice.  Each completed repair is back-boned by a lifetime warranty, proving the ultimate peace of mind.

While services are broad and provided across three continents, our focus is to offer a dynamic, customizable approach for each of our strategic client partners. Striving for exceptional customer service is our top priority, providing clear communication, the most modern technology, flexible and fast service.

Paintless Dent Repair

When hail rains down, or parking lot cart damage door bangs happen, Nexterra’s paintless dent solution has you covered.

Windshield Repair

From chips to cracked windshields, auto glass damage needs immediate attention at first sight, and the Nexterra team covers you with mobile repairs auto glass.

Tire and Wheel Repair

Whether a bent rim or damaged tire from potholes, road salts corrosion, small cracks or missing metal, we assess damage and complete repairs.

Sheet Metal Replacement & Repairs
When conventional repairs are required, the NSG collision network is comprised of the industry’s best quality and branded repair center partners, for sheet metal replacement and more.  Peace of mind means… we manage it all.

Tow Services & Car Rental
From the moment a tow is needed, we are here to help, including car rental scheduling… we manage the entire process for you.

Parts Procurement & Replacement
Providing complete execution of parts procurement processes, for both individual Parts Suppliers and Repair Centers in your network, drives value for all.

CalTex ResistAll Purify

Nexterra’s long-standing, exclusive partnership with CalTex® provides product technology access and application of ResistAll Purify for the firm’s mobile no-contact appraisals and repairs solutions. ResistAll belongs to the family of products and services provided by CalTex, the premier provider of environmental protection and aftermarket products sold through thousands of automotive dealerships nationwide. It is an EPA registered product that kills 99.99% of viruses, bacteria, fungi, mold, and mildew that can cause harm to vehicle owners. It’s high on the EPA’s list of disinfectants for use against SARS-CoV-2, the novel coronavirus that causes the disease COVID-19.

Vehicle owners preferring Nexterra’s mobile no-contact appraisal and repair option for health or safety concerns, are strongly urged to take advantage of the value-added service.  The process is simple, seamless and includes the application of ResistAll Purify, post inspection and repairs. 

File A Claim or
Transmit a Claim Assignment
Nexterra makes the claims information
exchange process simple, for both individual
Parts Suppliers and Repair Centers
in your Network, drives value for all.

Response in 24 Hours
Within 24 hours we make contact, we schedule
appointments, provide visibility to both through
advanced information management platforms.
Then, we provide differentiated options for drive-
in claims facilities to mobile and concierge service.

Contact Us
Our dedicated claims professionals assist
partners and vehicle owners each step of the way,
so you never feel uneasy about your vehicles’s
ultimate restoration to pre-loss condition.

We Come to You
Wherever damaged vehicles may be, home, office,
elsewhere, we provide mobile damage assessment,
repairs, or concierge for each

Full Service, Mobile, Concierge Repairs, and Claim Management


Contact Us Today